We have found out that some customers have not received their orders to the US & Canada, possibly due to issues with customs. We are currently investigating the cause.
In case you have received the review email before receiving your order, please contact us by email at email@example.com. We will either send a new item or refund the order.
Due to the increased workload of shipping outside the EU, we had to put a minimum order limit on certain products when ordering outside Europe.
Thanks for understanding.